Natural Beauty Products

OUR
SERVICES

  • General Medical Care                       

  • Women’s Health

  • Men's Health

  • Adolescent/ Teen Health

  • Repeat Prescriptions

  • Travel Advice/Vaccinations

  • Chronic Health Management

  • Minor Accident Care

  • Contraception Services/ Family Planning/ Fertility

  • Children’s Health/Well Child Health Checks

  • Immunisations

  • Medicals/ Sickness Certificates/ACC Certificates

  • Lifestyle Advice

Phone Advice

It is not always safe or practical to give medical advice over the phone. However, our nurses are available by phone and can offer initial advice on what to do or can refer the matter to your doctor. If your call is of an urgent nature please advise the receptionist at the outset and you will be transferred directly to a nurse. Our after hours phone line is also manned by a registered nurse so you can phone us 24 hours a day, 7 days a week.

 

Test Results

If you have a significant abnormal result, we will always endeavour to contact you. It is important that you keep all contact details updated with reception so we can make contact. If results are of a critical nature, and you haven’t heard back from us, please ring to check with one of the nurses, but be aware that results can take up to a week to come back. Please note that the nurses are not qualified to interpret results in detail so in some circumstances you may need to make an appointment with your doctor to have your results explained.

 

Sickness Certificates

A sickness or ACC off work certificate is a legal document. To have a certificate issued for an employer or WINZ you must be seen by a doctor, preferably on the day of your illness.

 

Home visits

Medical services are always provided more thoroughly, safely and efficiently at the doctor’s office, however, home visits may be arranged at the doctor’s discretion for established patients of the practice if they are incapacitated and unable to come in. Home visits cannot be done during booked surgery hours. If you need urgent medical attention and are unable to come into the surgery, please phone 111 for an ambulance.

OUR FEES 

The fees listed below are for a normal 15 minute appointment consultation (or part thereof). There may be additional charges for extra time, materials or equipment used. Payment is to be made at the time of consultation, by EFTPOS, cash, cheque or credit card (3% surcharge for credit card payments). A monthly account fee of $10 applies to overdue accounts.

Practice charges from 1st August 2022

                       (Appropriate subsidies applied, GST included)

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                                                                    FEES APPLY FOR MISSED APPOINTMENTS

Appointments must be cancelled in a timely manner to allow that appointment to be offered to another patient.